WearWillow Return Policy
We want you to love what you get from Wearwillow.com! However, if you don’t, we are happy to accept your return under the following conditions:
Merchandise must be returned within 15 DAYS of you receiving your package.
Merchandise must be returned unworn, unwashed and with tags still attached.
All sale items are FINAL SALE
Shoes must be unworn and returned in original packaging and condition
Wearwillow.com returns are issued in the form of estado ONLINE STORE CREDIT only and credit can only be redeemed on WEARWILLOW.COM (not in our brick and mortar stores)
Refunds are issued via email
Should your item(s) have a defect or damage, you must email us within 24 hours of receiving your package at firstname.lastname@example.org
Once you have read the above and would like to return an item, please contact us at email@example.com and we will email you back a return form to fill out. Please include your order number as the subject of the email.
Please mail all returns via UPS or FED EX ONLY to:Willow 45 Central Square Suite CC-2 Santa Rosa Beach, FL 32459
PLEASE NOTE: WE CANNOT ACCEPT PACKAGES VIA USPS (United States Post Office) in our town. So please send all packages via UPS or FED EX ONLY! Thank you!
We will process your your return order with 48 hours of your return package arriving to us. Please keep in mind that it may take 2-7 days for your package to arrive to us.
*SHIPPING CHARGES ARE NON REFUNDABLE
*We are NOT responsible for items LOST OR DAMAGED during transit
Please note: you cannot make alterations to any order once it has been placed on wearwillow.com. Orders placed on a Saturday will be shipped the following Monday.